CONTACT HOURS:
Monday - Friday 10 AM to 6 PM EST.

Responses are provided during business hours only and you can expect a reply within 24 hours.

CORP. MAILING ADDRESS:
ATTN: Effy E-Commerce LLC
7157 Narcoossee Road #1603 Orlando, FL 32822 United States

SEND US AN EMAIL:
contact@kidtechplay.store

CONFIRMATION EMAILS:
All order, tracking and shipping confirmations will come from contact@kidtechplay.store

Please check your spam or promotions if you do not see an email from us.

ORDER PROCESSING:
Our processing time is 3 Business Days. If you have not received a shipping confirmation after 3 business days, please contact us.

DELIVERY TIME:
Delivery time is 8-12 Business Days after order processing. If you have not received your order after 15 business days total, please contact us.

HAVEN'T RECEIVED YOUR ORDER?
If it has been less than 15 business days(3 weeks) since you ordered your product and you have yet to receive it, please be patient. It will arrive on schedule according to what we mentioned above.

For any other questions or concerns, fill out the form below to contact us.